Frequently Asked Questions
Everything you need to know about your Modkat® fashion experience.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
How do I return an item that doesn't fit?
Modkat® offers a 30-day hassle-free return policy. Items must be unworn, unwashed, and have all original tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
Are your garments true to size?
Most of our pieces are designed with a contemporary fit. We provide a detailed size guide on every product page with specific measurements to help you find your perfect match.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment installments through Afterpay and Klarna.
How should I care for my Modkat® apparel?
To ensure the longevity of your clothing, we recommend following the care label instructions inside each garment. Generally, machine washing in cold water and hanging to dry is best for our premium fabrics.
Can I modify or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.