Returns & Exchanges
We want you to be completely satisfied with your Modkat® purchase, which is why we offer a seamless 30-day return policy for all unworn and unwashed fashion items. If your new piece doesn't fit perfectly or meet your expectations, we're here to help you find the right style or process a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached and include the printed return packing slip inside the box.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.